Thank you for choosing ConvyLab for your web design and digital marketing needs. We strive to provide top-notch services to our clients. However, we understand that circumstances may arise where a refund is necessary. Please read our refund policy carefully to understand our terms and conditions.

1. Scope of the Refund Policy:

• • This policy applies to all digital services provided by ConvyLab.
• • It covers services such as web design, digital marketing, and other related services.
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2. Eligibility for Refund:

• • Refunds are applicable within 7 days from the date of purchase for services not rendered.
• • No refund will be provided after the 7-day period.
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3. Refund Process:

• • To initiate a refund, please contact us at hello@convylab.com.
• • Provide your name, purchase details, and a brief explanation for the refund request.
• • Refunds will be processed within 10 business days.
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4. Non-Refundable Services:

• • Custom design work, consultations, and services rendered are non-refundable.
• • Fees for third-party tools, licenses, and software are non-refundable.
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5. Payment Methods:

• • ConvyLab accepts payments through PayPal, Bank Transfer, WISE and card/debit cards.
• • Refunds will be issued through the original payment method or other methods.
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6. Cancellation of Services:

• • Clients may cancel services at any time, but no refund will be provided for work already completed.
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7. Changes to Refund Policy:

• • ConvyLab reserves the right to modify this refund policy at any time.
• • Changes will be effective immediately upon posting on our website.
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8. Contact Information:

• • For any questions or concerns regarding our refund policy, please contact us at hello@convylab.com.
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By availing of our services, you agree to abide by the terms outlined in this refund policy.

Thank you for choosing ConvyLab!